PETG Clear sheets

Refund and Return Policy

The provision of goods and services is subject to availability. In cases of unavailability, the provider will refund the client in full within 30 days. Cancellation of orders by the client will attract a 10% charge for administration costs.The Provider reserves the right to cancel an order for which payment has already been received. This may occur if stock is insufficient or the quality of goods ordered does not meet the Provider’s standards. Should the Provider exercise this right, the User will receive a full refund with no deductions.Any complaints regarding the standard and quality of the product or products bought by consumers through the e-commerce facility should be directed to the Marketing Manager, Fabriplas Limited, 9 Peaks Place, Rossini Street, Bolton BL1 8GJ or email us at Sales@fabriplas.co.uk Once the order has been cut or dispatched or delivered to you the customer, we the supplier can not take the material back or offer a refund. This is due to the order being cut to your bespoke size and shape.

A fixed carriage & packing charge of £10.00 excl. VAT (£12.00 incl. VAT) is applied to all orders placed online, irrespective of order value.

All stock order items are despatched within 3 to 5 working days depending on any cutting requirements you require. Some product pages may specify additional lead times. When we send you our official order acknowledgement for your orders - including non-stock items - we will confirm exact lead time to you. If you have a urgent requirement, please contact us so that we can ensure we can meet with your expectation.

We can deliver to addresses within the United Kingdom although for deliveries to non-mainland UK addresses and certain remote locations e.g. Scottish Isles, Isle of Man, Isle of Wight, Northern Ireland, Scottish Highlands, Channel Islands there may be an additional delivery charge and slightly longer delivery lead time. We will advise if there are any additional carriage charges to your order once it has been received by us for processing. In these circumstances, you will not be bound to continue with your purchase, and will be asked to email us to confirm that you wish to proceed.

We will require a valid postcode for your order to be delivered to a uk business or home address.

Your order will be delivered either by TNT, Royal Mail, Royal Mail Recorded Delivery, our own transport or by another Courier. A signature is required for all deliveries.

We make every effort to keep our delivery and packing charges as low as possible - and in most cases they are just a contribution towards the true cost of carriage charges and packing material costs.

Please note that in all cases any delivery times quoted are estimates only. No subsequent liability will be accepted by us for any late deliveries howsoever caused.

For more information, or any other carriage & packing query, please do not hesitate to contact the Fabriplas sales office.

Only orders for UK delivery can be placed online, but we can, and do, deliver anywhere in the world! For European or Rest of the World deliveries, please contact us so that we can ensure shipping, packing and any export charges (generally applicable only for Rest of the World) can be calculated correctly.